> For the complete documentation index, see [llms.txt](https://parcelwill-returns.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://parcelwill-returns.gitbook.io/help-center/settings/shipping-and-delivery/how-to-add-return-address.md).

# How to add return address

### Overview

Set up the addresses where you want to receive returned or exchanged items.

ParcelWILL Returns will automatically sync your default Shopify address. You can also sync other Shopify locations with one click, or manually add and manage return addresses in ParcelWILL Returns.

You can edit, delete, and set a default return address at any time.

<figure><img src="/files/YeJjm9LdMt7XEPyG6tuA" alt=""><figcaption></figcaption></figure>

### How return addresses are used for approving

When approving a return request, you need to choose the return location where the product should be shipped back.

<figure><img src="/files/H9rcC7Clag25wmS33LSh" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/h5fFltsFeYNF2E51ET3R" alt=""><figcaption></figcaption></figure>

### **How return addresses are used for different shipping method**

**Ship on your own**

Select the return address that customers should ship their items back to. This address will be shown to customers in the return instructions.

<figure><img src="/files/trrSj6FhoHFdn8Qe71E2" alt=""><figcaption></figcaption></figure>

**Merchant provides a return label**

Select the return address used to generate the return label. The selected address will be used as the destination address on the label.

**Pickup**

Select the return address used to generate the return label. The selected address will be used as the destination address on the label.


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