> For the complete documentation index, see [llms.txt](https://parcelwill-returns.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://parcelwill-returns.gitbook.io/help-center/settings/logistics-integration.md).

# Logistics integration

### Overview

Integrate into your shipping service and customize the settings used to generate return labels. 

We currently take an indirect integration approach, where you will use your carrier account to complete the connection;\
\
We expect to complete the integration of mainstream 20 carriers within 3 months, currently not yet integrated carriers, you can contact us for feedback to add carriers integration.

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Request to add carrier integration</strong></td><td><a href="https://forms.gle/EUagFKbR61jbSPAP7">https://forms.gle/EUagFKbR61jbSPAP7</a></td></tr></tbody></table>

### Planned features

* **Integrate more carriers and support more countries and regions.**
* **Direct integration with carriers, where merchants can obtain lower discounts on reverse logistics, and pickup service.**
* **Work with companies at offline drop-off points to enable boxless, labelless sweep returns.**


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