> For the complete documentation index, see [llms.txt](https://parcelwill-returns.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://parcelwill-returns.gitbook.io/help-center/integration/how-to-connect-the-parcelpanel-order-tracking-app.md).

# How to connect the ParcelPanel Order Tracking App?

ParcelPanel first step in building our branded post-purchase solution, which will enable automated tracking of returns shipment status in one place.

## Here are the integration steps

**Step 1: Get the available API key from** [**ParcelPanel Order Tracking App**](https://apps.shopify.com/parcelpanel?from=return-help)**.**

To use the automatic return shipment status tracking feature in the parcelPanel return app, you first need to make sure that the API Key from Parcel Panel Order Tracking App is available.

<figure><img src="/files/bl6C7sfveaAj8qhUdCIF" alt=""><figcaption></figcaption></figure>

**Step 2: Go back to the ParcelPanel Return App's integration page, fill the API key into the integration popup and click connect.**

The necessary condition is that the store has installed the ParcelPanel Return App and ParcelPanel Order Tracking App.

<figure><img src="/files/2FyrmKChoT7WN81bYw7P" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/OCAmNtYDL3BhOplrD6qo" alt=""><figcaption></figcaption></figure>

## Where can I experience the return shipment tracking feature in the ParcelPanel Return App?

**For the meaning of the return shipment status please check the following help file**\
<https://docs.parcelpanel.com/shopify/tracking-status/shipment-status/>

**View and filter shipment status directly in the returns management list**

<figure><img src="/files/a6sM0rX1HSwylbzbgrAv" alt=""><figcaption></figcaption></figure>

**View shipment status details in return management details page**

<figure><img src="/files/JDXDS9MDnIeEdcxN40mK" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/h6gdsSE6XhuWirnRl37I" alt=""><figcaption></figcaption></figure>

Integration is accomplished in a few simple steps and the return shipment status is automatically available in one place on the ParcelPanel Return App. The post-purchase solution will continue to be enhanced with the release of more high-value features!


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