> For the complete documentation index, see [llms.txt](https://parcelwill-returns.gitbook.io/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://parcelwill-returns.gitbook.io/help-center/getting-started/dashboard.md).

# Dashboard

The ParcelWILL (Formerly ParcelPanel) Returns dashboard is your daily command center for managing returns. This page explains what each section of the dashboard shows and how to use it effectively.

### Return analytics

At the top of the dashboard, you'll see a set of summary metrics that give you a snapshot of your returns activity. These numbers update based on the date range you select (7, 30, 60, 90, or 180 days, or a custom range).

The key metrics include:

* **Total requests** — the number of return requests created within the selected timeframe
* **Total return value** — the total value of items requested for return
* **Revenue retained** — the revenue you kept through exchanges and store credit refunds instead of cash refunds

{% hint style="info" %}
Use the **Revenue retained** metric to measure how effectively your exchange and store credit strategies are working. If this number is low, consider enabling return rewards to incentivize exchanges.
{% endhint %}

**Date range selector**

You can filter the entire dashboard by time period using the date range dropdown in the top-right corner.

### Need help?

🌻 If you have any questions, feel free to reach out to [our support team](mailto:returns@parcelpanel.ltd).


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